Refunds and Exchanges
At Mama's Meadow, we pour our heart into creating high-quality products to bring you the best of nature's goodness. Your satisfaction is our top priority, and we want you to love every product you purchase from us.
If for any reason you're not completely happy with your purchase, we're here to help!
Returns & Refunds:
Unopened products: If your item is unopened and unused, you may return it within 30 days of delivery for a full refund or exchange.
Opened Products: If you've tried our product and it's just not right for you. let us know within 14 days of delivery. We'll gladly offer a partial refund or store credit.
Damaged or Defective Items: If your product arrives damaged or defective, please contact us within 7 days, and we'll replace it or issue a full refund.
How to Initiate a Return:
Contact us at mamas.meadow@proton.me or the contact form on our website to let us know about your issue.
We'll provide you with instructions on how to return your item (if applicable)
Once your return is received and inspected, we'll process your refund or exchange promptly.
Please Note:
Due to the nature of our products, we cannot accept returns for items that have been used beyond a reasonable trial amount.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped)
Our Promise:
We stand by the quality of our products and want you to feel confident in your purchase. If you have any questions or concerns, don't hesitate to reach out- we're here to make things right!